Ankommen

Guide · Ulm, Neu-Ulm & Heilbronn

Registering your address (Anmeldung) in Ulm, Neu-Ulm and Heilbronn

Where to register in Ulm, Neu-Ulm and Heilbronn, which documents to bring, the 14-day deadline, and why most non-EU newcomers can't register online.

Updated

When you move into a flat in Germany, you must register your address (Anmeldung) within 14 days. You need the registration certificate (Meldebestätigung) for almost everything after that: bank account, tax ID, residence permit.

What to bring

  • Your passport (and those of family members you register).
  • The landlord confirmation (Wohnungsgeberbestätigung), signed by your landlord. See every field of both forms explained.
  • The filled-in registration form, if your office asks for it in advance.

Can I register online?

All three cities offer online registration, but it needs a German ID card or an EU eID card with the online function. Most people from outside the EU only have a passport when they arrive, so they register in person.

Ulm

Bürgerdienste Ulm (registration office and foreigners’ office)

Olgastraße 66, 89073 Ulm · Map

Registration office on the ground floor, foreigners’ office on the first floor (owner’s experience).

Theater (tram) · 60 mHauptbahnhof (tram) · 140 mUlm Hauptbahnhof (main railway station) · 250 m

Registration office: opening hours

Walk in Monday to Friday, no appointment needed. Saturday by appointment only.

Monday
  • 07:30–16:00Walk-in
Tuesday
  • 07:30–16:00Walk-in
Wednesday
  • 07:30–12:30Walk-in
Thursday
  • 07:30–17:30Walk-in
Friday
  • 07:30–12:30Walk-in
Saturday
  • 08:30–13:00Appointment only
  • You can still book a fixed appointment for weekdays if you prefer.

Checked 5 October 2026 · Official hours · Book an appointment · Hours can change; check before you go.

  • Online registration is being introduced in Baden-Württemberg step by step. It needs a German ID card, an EU eID card or a residence permit card with the online function enabled.
  • Appointments can be booked online.

I registered in Ulm twice and walked in both times, without an appointment. The staff usually spoke English with me.

Neu-Ulm

Bürgerbüro Neu-Ulm (registration office)

Petrusplatz 15, 89231 Neu-Ulm · Map

Nearby: Petruskirche (church, about 70 m), Edwin-Scharff-Museum (about 70 m), Neu-Ulm town hall (about 180 m)

Gartenstraße (bus) · 110 mRathaus Neu-Ulm (bus) · 130 mPetrusplatz (bus) · 135 m

Registration office: opening hours

Appointment recommended. Tuesday and Wednesday afternoons and all of Friday by appointment only.

Monday
  • 08:00–12:30Appointment recommended
  • 13:30–16:00Appointment recommended
Tuesday
  • 08:00–12:30Appointment recommended
  • 13:30–16:00Appointment only
Wednesday
  • 08:00–12:30Appointment recommended
  • 13:30–16:00Appointment only
Thursday
  • 08:00–12:30Appointment recommended
  • 13:30–18:00Appointment recommended
Friday
  • 08:00–12:30Appointment only
Saturday
  • 08:00–12:00Appointment recommended

Checked 5 October 2026 · Official hours · Book an appointment · Hours can change; check before you go.

  • Online registration has been possible since late 2025. It needs a BundID account with an online ID (German ID card or EU eID card).
  • For families (spouses, children under 18), one person can register everyone with their ID documents.
  • Online appointment booking is recommended.

In Neu-Ulm I also walked in to register. The staff there preferred German and avoided English, so have your documents ready and a few German phrases (or a German-speaking friend) to help.

In Neu-Ulm, the residence permit is handled by a different office (the district office, Landratsamt) in another building. See Ulm vs Neu-Ulm.

Heilbronn

Rathaus Heilbronn (Bürgeramt and foreigners’ office)

Marktplatz 7, 74072 Heilbronn · Map

Entrance Lohtorstraße. Registration office on the ground floor, foreigners’ office on the second floor (service point: room 281). Photo terminal in room 213A (owner’s experience and city website).

Nearby: Marktplatz (market square), Kilianskirche (church, about 140 m), Hafenmarktturm (tower, about 170 m)

Rathaus (tram) · 90 mHarmonie/Hafenmarktpassage (tram) · 290 m

Registration office: opening hours

Appointment only. Picking up finished passports and documents works without an appointment.

Monday
  • 07:30–12:30Appointment only
  • 14:00–16:00Appointment only
Tuesday
  • 08:30–12:30Appointment only
  • 14:00–16:00Appointment only
Wednesday
  • 08:30–12:30Appointment only
  • 14:00–16:00Appointment only
Thursday
  • 08:30–12:30Appointment only
  • 14:00–18:00Appointment only
Friday
  • 08:30–12:30Appointment only
SaturdayClosed
  • Central citizens’ office in the town hall, entrance Lohtorstraße, ground floor. Book online or by phone.

Checked 5 October 2026 · Official hours · Book an appointment · Hours can change; check before you go.

  • Online registration is possible if Heilbronn is your main residence. It needs a German ID card or EU eID card with the online function, the federal ID app and a BundID account.
  • Renters upload the landlord confirmation (Wohnungsgeberbestätigung) when registering online.

In Heilbronn I had to book my appointment by phone. On the phone the staff mostly spoke German, but inside the office English worked perfectly.

In Ulm and Heilbronn, the registration office and the foreigners’ office are in the same building, with registration on the ground floor. The foreigners’ office is on the first floor in Ulm and on the second floor in Heilbronn. In Neu-Ulm the two offices are about 1 km apart.

What happens next

  • You get the registration certificate on the spot (or electronically if you registered online).
  • Your tax ID (Steuer-ID) arrives by post a while later. Put your name on your mailbox.
  • If you need a residence permit, book the foreigners’ office next: see the Ulm vs Neu-Ulm page for which office and its opening hours. More in the foreigners’ office guide.

This is general information, not legal, visa or tax advice. Rules can change and your case may differ. Always check with the responsible office.

Open the related tool

Sources